Legal & Service Terms

Working together,
clearly.

From our Master Services Agreement to every Statement of Work, here’s how we build trust, document progress, and ensure every collaboration starts - and stays - strong.

Table of Contents
Schedule Your Enquiry Call
Schedule Your Enquiry Call
Our foundation

Master Services Agreement (MSA)

The foundation of our partnerships, built on clarity, trust, and shared purpose.

At Molar Agency, we believe strong relationships begin with clear expectations. Our Master Services Agreement (MSA) serves as the guiding document for how we work with purpose-driven brands. It’s more than just legal language—it’s a framework that protects both sides while enabling creativity, collaboration, and growth.
‍

What is the MSA?

‍The Master Services Agreement is the legal backbone of our client partnerships. It outlines the terms, responsibilities, and expectations that define how we work together—so we can move forward with confidence, clarity, and shared purpose.

Each engagement is governed by this agreement, accompanied by a customized Statement of Work (SOW) that details the specific services, timelines, and deliverables tailored to your brand.
‍

What’s covered?

‍Our MSA includes:

  • Scope of Services: A clear overview of the work we provide—from brand development to digital execution.
  • Timelines & Deliverables: Each project includes its own Statement of Work to outline exact expectations.
  • Intellectual Property Rights: You own what we create—once it’s paid for, it’s yours.
  • Confidentiality: We treat your information with the same care as our own.
  • Payment Terms: Transparent pricing and timelines, with fair policies around invoicing.
  • Termination & Renewal: Flexibility to adapt, pause, or part ways when needed—with respect and professionalism.
  • Dispute Resolution: Built-in pathways for dialogue, mediation, and resolution—because communication comes first.

Why does it matter?

‍Because our work is personal. We help you tell your story, amplify your mission, and build something that lasts. That level of trust deserves a foundation that’s fair, thorough, and mutually respectful.

This agreement doesn’t just protect us—it empowers us to work with full focus, creativity, and intention.
‍

Ready to start?

‍We’ll walk through the MSA together during onboarding. No surprises. Just clear terms that reflect how we do business: with purpose, precision, and care.

Our Roadmap

Statement of Work (SOW)

The project roadmap that turns purpose into progress—together, in writing.

At Molar Agency, every collaboration begins with shared intention and a clear plan. Our Statement of Work (SOW) outlines exactly what we’ll build together—scope, deliverables, timelines, and expectations—all rooted in transparency and mutual trust.
‍

What is the SOW?

‍The SOW is a project-specific agreement under our Master Services Agreement (MSA). While the MSA defines how we work, the SOW defines what we’ll work on. It ensures that each project has its own tailored blueprint—from branding to web development and beyond.

It’s the part where strategy becomes action. And every action has a purpose.
‍

What’s inside the SOW?

  • Scope of Services: A clear breakdown of the services we’ll provide—aligned with your goals and audience.
  • Deliverables: Tangible outcomes and creative assets you can expect from us.
  • Timeline & Milestones: A step-by-step outline of how the project will unfold, including review moments and key deadlines.
  • Payment Terms: Transparent, milestone-based payment structure to reflect progress and value delivered.
  • Client Responsibilities: A shared commitment—your role in feedback, approvals, and collaboration.
  • Assumptions & Change Orders: Guidelines for adjustments if scope or timelines shift along the way.
  • Acceptance Criteria: What “done” looks like—and how we ensure your approval.

Why does it matter?

‍Because clarity empowers creativity. With the SOW in place, we move forward together—with focus, intention, and momentum.

Every Statement of Work is custom-built for your project and signed by both parties. It works alongside our MSA to form a full agreement—one that protects the process, respects the partnership, and prioritizes your mission.
‍

Before we begin

‍We’ll walk through your SOW together. You’ll know what to expect, what’s expected of you, and how we’ll bring your vision to life—one milestone at a time.

Our Commitment

Built on trust, backed by clarity

At Molar Agency, we don’t just build brands—we build trust.

Our Master Services Agreement and Statement of Work exist not to complicate things, but to create clarity. They’re here to protect the heart of our partnership: shared vision, mutual respect, and purposeful progress.

These documents set the stage for how we work—openly, professionally, and with integrity. They define the roadmap so we can focus on what truly matters: helping your brand grow with meaning.

When expectations are clear, creativity flows.
When responsibilities are shared, momentum builds.
And when trust is documented, it becomes unshakable.

We’re committed to making this experience smooth, human, and aligned—every step of the way. Because great work begins with clear agreements. But it thrives on real relationships.

Let’s do this the right way—together.

Our Services

Your vision, our blueprint for growth.

Discover Services
Discover Services
Contact Us

Are you ready to amplify your impact?

Get In Touch
Get In Touch